Our guiding principles govern our actions in all circumstances, regardless of changes in our goals, strategies, types of work, or management. Values are the rules by which Pets Return Home makes decisions about doing the right thing versus doing the easy thing.

Observation

All life-impacting decisions require direct examination.

Integrity

Take responsibility in our efforts and leadership.

Professionalism

Sustain high performance and ethical standards.

Excellence

Anything less is unacceptable.

Social

Advance the human-animal bond for mutual benefit.

Accountability

Take ownership and responsibility in all interactions.

Impartiality

Adhere to equitable decision-making and activities.

Ethics

Do the right thing—every time.

Leadership

Lead by example.

Values

 

Life

Life of all animals regardless of species, breed, or behavior is paramount.

Eliminate Suffering

Suffering of animals is unnecessary.

Family

Building a companion-pet family is natural.

The Lost

Never forget unfound pets and families.

Education

Teach all people and animals how to respect and live harmoniously with each other.

Safety

Ensure safety for all people and animals, in all interactions.

Collective Growth

Inspire collective action and continuous growth of the Pets Return Home model.